Ferry Business - Autumn/Winter 2018

International Cruise & Ferry Review Ferry Business 100 REPORT A popular design partner Spear Green Design has designed high quality interiors for several vessels recently, cementing its reputation in the ferry industry pear Green Design (SGD) remains one of the top partners for delivering high quality marine interior design, specification and documentation work. Recently launched vessels with interiors designed by SGD include two 42-metre fast ferries for Hong Kong, the 680-passenger Halunder Jet for German line FRS, and Spirit of the Wild, which is operated by RACT in Tasmania, Australia. SGD has also previously designed all the interior fitout for two 48-metre catamarans for Mexican operator Ultramar. SGD designed and specified all fitout for FRS’s upmarket tourism ferry Halunder Jet, built by Austal which pushed the boundaries by bringing detailed elements and strong corporate branding to the onboard spaces. Highlights include overhead luggage racks, clever controllable lighting effects, reflective stretched deckhead membranes, detailed and well-equipped bars and kiosks, a glass platform elevator and dehumidifying cabinets for passengers’ wet coats due to the local climate. The company received great accolades from FRS, which is delighted with the vessel. Meanwhile, SGD designed RACT’s Spirit of the Wild to have a contemporary and sleek exterior and exciting interiors with upmarket finishes that are also cost effective, robust, practical and lightweight to help reduce both maintenance needs and fuel use. As a result the ferry, which uses a high-tech hybrid propulsion system, has high quality interiors that ultimately enhance the passenger experience. The client, owner, operator and yard were all impressed with the stunning marine interiors and now that Spirit of the Wild has started service, she has immediately taken market share and increased passenger numbers in a competitive marketplace. C&F anaging passenger bookings for multiple ferry services can be tricky, but many operators have found it easy after implementing Hogia Ferry Systems’ BOOKIT reservation, ticketing and check-in solution. US fast ferry operator Seastreak, for example, adopted the BOOKIT solution this April to enable it to streamline reservation processes on its high-frequency services between New Jersey and New York, and its summer tourist services in New England. It now has a hassle-free way to manage ticketing and check-in for the 1.5 million passengers that sail on its eight twin-hulled catamarans annually. “Our website does the job in attracting interest, but we had challenges converting that interest into online sales,” says Brett Chamberlain, director of marketing. “We were very impressed with Hogia’s heavy investment in the enabling BOOKIT application planning interface, a prerequisite for advanced web development. We also connected with the company’s understated work ethic – it’s family- owned like us and we trusted it to deliver.” This autumn, Hogia will implement a new ticket reservation system for Eckerö Linjen’s daily ferry services between Sweden and Åland. It will also enable an integration to the accommodation and tourism services booking system for Åland delivered by Visit Group. Both systems will be integrated into Eckerö Linjen’s IT infrastructure so it’s easy for passengers to book their ferry travel and accommodation and activities in Åland via the ferry company’s website. “We want to keep up with the latest developments in booking solutions,” says Tomas Karlsson, managing director of Eckerö Linjen. C&F Simplifying the booking process Hogia Ferry Systems’ BOOKIT reservation, ticketing and check-in solution makes it easy for ferry operators to manage passenger bookings