International Cruise and Ferry Review - Autumn/Winter 2019

ago and in 2019 we became the first to introduce dual-fuel LNG vessels to the Mediterranean and the Canary Islands. Our 2018-2021 fleet strategy includes building three new ferries and retrofitting six older vessels to operate on LNG – four are already sailing. We want to go beyond industry requirements when it comes to minimising our pollutant gas emissions. Our aim to be as eco-efficient as possible has also guided other projects, such as the introduction of the four eco fast ferries that were launched in our Ibiza-Formentera route in the Mediterranean in 2018 with greener engines than our older vessels. In addition, we use antifouling paints on the ships’ hulls to reduce fuel consumption and we’ve introduced biodegradable utensils for passengers. Plus, we have circular economy projects to build furniture for ships from plastic generated onboard. How do you expect that your business will need to evolve in order to stay relevant in the future? Marshall: Transporting people and vehicles between the coastal and island communities in Canada’s British Columbia province is the core of our business, so it’s important that we understand the impacts of autonomous vehicles, ride sharing and other changes to modes of transportation. It’s the only way we can analyse how they will impact our business model. Reducing our environmental footprint through continued investment in leading-edge environmental stewardship is a top priority as we build a ferry system for the future. Every day we study, engineer, invest and act. We’re moving along a carefully structured path designed to protect coastal communities and bring sustainability and cleaner operations to our coastal ferry system. Nõgene: Our customers, partners and investors will all expect us to become greener and more environmentally responsible in the coming years, so doing that will be the key to keeping us relevant. The other area we’ll continue to focus on is the advancement of technology, innovation and digitalisation. Digital technology is gathering speed in every aspect of our lives and we need to invest in it to ensure that we not only keep up with the developments, but also remain ahead of the game by offering our customers new solutions before they even know they want them. It’s a big challenge, but if we’re not at the top of the technology game, we’ll have no chance of staying relevant. Finally, we continue to always have a strong focus on delivering the best service, most memorable experiences and the ultimate comfort for all our customers. Utor: There’s no doubt that data science and AI will bring us unlimited levels of efficiency and exponential economic growth, but any new digital technologies must be used in an ethical and sustainable way that also supports economic development. We must approach the digital revolution rationally. That’s why Baleària has signed the United Nations 2030 agenda and shares the 17 Sustainable Development Goals – it will secure our future in the ferry industry. C&F BC Ferries and Baleària have both built new ferries that operate on greener fuels to reduce environmental footprint 87