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6

www. o nw i n d ow s . c om

2 7

HENR I K F UCHS :

Concare IT’s CEO on

collaboration in the digital era

3 1

GORDON GRANT:

How retailers can match

the in-store and online experience

3 5

V RA JA SHR E E R :

How to harness the five

digital forces to transform the customer experience

3 9

J U L I O MOR ENO :

Prodware’s director on

catering to the hyper-connected customer

4 3

WAYNE TOMS :

How retailers in South Africa

can adapt to market changes

4 7

ROB E R T HAWL E Y :

How resistance to

change is preventing retailers from gaining the

most from investments

4 9

B&Q :

2020 helps UK home improvement

retailer expedite interior design projects

5 1

K E S KO FOOD :

Analyse2 helps food retailer

improve its assortment planning capabilities

5 2

T E L ENOR HUNGAR Y :

Legal team at mobile

phone company improves its document management

5 3

E F F E C T I V E A S S E T MANAG EMENT:

Business Connexion helps company centralise

hardware and software asset visibility

5 5

C L AR I ON I NT E R P R E T I NG :

Cambridge

Online Systems helps company reduce booking times

for interpreting services providers

5 7

A LCAR GROUP :

Entelion’s Teamshare

e-commerce platform powers company’s online shops

5 9

LU LU GU I NNE S S :

Futura helps British

designer label drive international growth

6 1

P VH :

Infodepth enables fashion company to

gain better insights across its brands

6 3

GRAHAM & B ROWN :

Blueleaf uses Kentico’s

platform to build home decoration brand’s website

6 5

BU S T E R BOAT S :

Kompozure helps

boating brand optimise its dealer network with

Microsoft Azure

6 7

THE MA S T E R S GOL F COMPANY :

M-hance helps golf accessories supplier provide

pricing and promotional flexibility

6 9

NE CO TOYS :

Netas implements a customised

enterprise resource planning system for Turkish toy

and costume retailer

7 0

COV I RAN :

Prodware helps food retailer

cooperative centralise management and decrease costs

7 1

ENT E R P R I S E -W I DE I NT RANE T POR TA L :

Tata Consultancy Service implements enterprise-wide

intranet portal

7 3

MAR S TON ’ S PUB S :

The CRM Business

helps UK pub and restaurant brand meet the

changing needs of its customers

7 5

P I E R R E FAB R E :

TVH Consulting enables

European pharmaceutical brand to consolidate its

international subsidiaries

7 7

MOOO I :

International brand optimises its

process designs thanks to Xiptra’s deployment of

Microsoft software

V I EWPO I NT S

P ROF I L ED

CONT ENT S