The Record Issue 13: Summer 2019

118 www. t e c h n o l o g y r e c o r d . c om “Employing mixed-reality tools like Manifest is one way that manufacturers are building the factory of the future. They’re using these tools not just for training, but as a job-aid to complete complex tasks such as routine equipment maintenance or break- fix support. Live remote expert is certainly one use case that’s supported and used, but perhaps more impactful is utilising spatial computing for creating and then performing stored procedures overlaid directly upon the equipment. With spatial computing combined with IoT, critical data is visualised by frontline workers in situ, keeping them focused on the task at hand without having to call into a control room or run over to another system or monitor. Studies have shown that use of these technologies drastically reduces errors, and this leads not only to greater productivity, but also to improved safe handling of equipment and workplace safety for workers.” Melissa Topp Senior director of Global Marketing at ICONICS “Microsoft develops multiple technologies for modern manufacturing facilities. They include cloud computing services (Microsoft Azure), self-contained holographic computing devices (Microsoft HoloLens), enterprise resource planning and customer relationship management applications (Dynamics 365) and virtual, voice-commanded assistants (Cortana). These solutions work alongside Microsoft’s Windows operating systems and Office productivity tools. Microsoft also works closely with partners like global automation software provider ICONICS to help customers create their own ‘factories of the future’ and stay ahead of their competition. ICONICS’ Digital Twins for Manufacturing solution enables virtual asset modelling capabilities to reduce wasted time and resources, thereby improving productivity and quality. On the maintenance front, ICONICS’ new Connected Field Service solution (CFSWorX) streamlines the efficiency of field service workers through intelligent scheduling and guaranteed notifications. These are just two ways manufacturers can transform their operations into factories of the future.” Kelly Malone VP Business Development, Taqtile F E ATUR E “One of the things we have seen with our customers is that they are looking to get their data either from the shop floor or from their physical goods that are somewhere out in the field. It is typically part of their strategic digital transformation imperative and is driven from high up in the company. The data being captured is used to do things like predictive analytics to drive down operational costs and maintenance, and to also transform their one- time business models to recurrent ones – typically transaction or subscription driven. To achieve this though, the first step is to capture data from the connected device and get it into their cloud securely. This is where customers look to use Microsoft Azure IoT and where Thales help them in getting their data securely into the Azure IoT cloud, at an optimised total cost of ownership.” Francis D’Souza Vice president Strategy, Analytics and IoT Solutions, Thales Group