The Record Issue 13: Summer 2019

120 www. t e c h n o l o g y r e c o r d . c om ROUNDTAB L E When Portuguese brewing firm Super Bock Group sought a new, modern intranet to match its external positioning as a vibrant and innovative company, Microsoft partners BindTuning and DevScope delivered a solution. Experts from across the businesses outline the secrets to the project’s success What was Super Bock Group’s requirement? Cláudia Oliveira, internal communication, Super Bock Group: We have about 1,300 employees. They are mainly spread across Portugal, but some are in Spain, Switzerland and Asia. Our intranet enables us to communicate with them, but it needed improvement. We wanted to introduce new functionalities, making it more interactive and available for all employees, including those who work mostly out of the office. We also wanted to help staff more intuitively find tools and assets such as presentations, images and logos. Patricia Crispim IT architect, Super Bock Group: We desperately needed a refresh – we wanted to give something new and responsive to our users that they could access via their mobile phones. Francisca Peixoto, customer and partner suc- cess manager, BindTuning: The goal was for the refreshed intranet to reflect Super Bock Group’s strong brand identity and to work as an engaging workspace that drove users across different teams, departments and plants to the same, central hub. Ricardo Calejo, portals and collaboration team manager, DevScope: Super Bock Group asked us for a complete revamp of its intranet, including a new layout and new functions. What are the primary business needs when building a modern workplace? Joao Batalha, partner sales lead, Microsoft Portugal: We increasingly need to work from anywhere, through multiple devices, at any time. We expect to have access to all the infor- mation we need, always at our fingertips, in a fast and secure way. Collaboration is key - more than 80% of our time is spent collaborating with others. These are critical changes that organisations like Super Bock Group must pay serious attention to. Why did Super Bock Group choose BindTuning/DevScope? Crispim: We found BindTuning after hearing about the firm at a Microsoft event. DevScope became involved because we had a few web parts that were really custom to us, such as our can- teen’s menu, our image gallery and employee information. DevScope, a BindTuning partner, built these web parts for us with the same look as the BindTuning web parts. Peixoto: The team at Super Bock Group was impressed by the flexibility and the customisa- tion possibilities of the BindTuning solution and was excited by the speed at which we would be able to deliver. The fact that DevScope, an IT provider they were used to working with, was a BindTuning Partner, also helped them build con- fidence in the solution and in the partnership. Calejo: DevScope and Super Bock Group are long-standing partners, having worked together for over 10 years. We all hail from the same region in Portugal and, given Super Bock ‘super’ Putting the in Super Bock Group