The Road to the SDGs

PURPOSE X Business continuity management (BCM) is integral to the implementation of the P5P and is defined as an operational framework that seeks to: – Understand IsDB Group’s critical and core activities and staff in order to maintain the capability to resume operations within agreed timeframes, following the deployment of a contingency planning response – Increase resilience by protecting personnel and critical assets and data (electronic and otherwise) through a coordinated approach to management and recovery. X The key objectives of the BCM as an enabler to the P5P are to: – Maintain, develop and review BCM, business continuity plans (BCP), Business Impact Analysis (BIA) and the Information Technology Disaster Recovery (IT DR) plan and to utilise the already completed achievements made in this regard – Ensure that IsDB Group Headquarters and RHs have knowledgeable, experienced and effective business continuity (BC) teams through BCP exercises and testing, including the IT DR Plan – Embed BCM within the organisation and create an ethos whereby building resilience and mitigating vulnerability are regarded as aspects of normal business process under strategic direction – Increase risk awareness and horizon scanning – Define roles and responsibilities of departments and individuals in case of emergencies. METHOD X The main function of BCM in the IsDB Group is to improve organisational resilience through robust plans to respond to, manage and recover from any sudden disruption of business due to events such as natural disaster or terrorist or criminal attack, including cyber-attack, and to: – Maintain/upgrade rating and strengthen credibility with clients and partners – Assess the risk of emergencies and use this to inform contingency planning – Put in place emergency plans – Make information available to staff concerning protection, and maintain arrangements to warn, inform and advise in the event of emergency – Share information and cooperate with local and international agencies to enhance credibility, coordination and efficiency – Provide advice and assistance to businesses and partner organisations about BCM – Ensure the safety of staff, visitors and the local community in the Headquarters building and RHs’ premises well managed response activity. Business Continuity Management Framework I sDB practices business continuity management as a comprehensive process that highlights possible threats and their impact on business operations, leading to the development of organisational resilience through suitable responses and impact mitigation A central aim is to protect both stakeholders’ interests and IsDB’s reputation before, during and after crises The main purpose of BCM is to improve organisational resilience through robust plans to respond to, manage and recover from any sudden disruption of business [ 204 ] SDGs