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23

electrical, plumbing, fire protection and

electronic systems.

Following the building evaluation, the

board and master planning team discuss

the merits of remodeling compared to

the costs for facility replacements.

3. Programming

The master planning team conducts

programming/interview sessions with

members and staff to learn about the

existing facilities, operations, future needs,

expectations and issues not routinely

discussed among members and staff.

4. Master Plan Solutions

The team designs and budgets

solutions to present to the board.

Issues to be addressed during the

master planning process include:

• Operational inefficiencies (cost of

operations).

• Member inconveniences (services

and amenities during and after

construction)

• Facility image to all audiences

• Future growth and shifting

demographics

• Building, planning and zoning

requirements

• Insurability issues

• Phasing options

A financing plan is then developed.

The most successful plans use future

initiation income and member turnover

as their cornerstone. The average

turnover rate for member-owned clubs

is five-to-seven percent per year.

5. Focus Groups/Member Meetings

Live presentations are the best way

to communicate and sell any idea,

and build positive momentum for the

project. The smaller the groups, the more

interaction and good input will result.

Display master plan graphics inside

the room and/or in the lobby. Include

an opening by the club president

or committee chairman, then a full

presentation (including the budget

and schedule), with ample time for a

question and answer session.

6. Information Booklet

Following the informational

meetings, the committee and

board should unanimously

approve revisions to the plan. Final

graphics should be presented in an

information brochure for members to

review, and accompanied by a proxy

for voting.

7. Presentation for the Vote!

WHO?

Finding the right master planning

team can be a relatively easy process.

Look for experienced teams in the

following ways:

1. Ask competing clubs who they used

and how successful they were with

their program. (The club’s manager

and leadership will know other

clubs, which have experienced a

major remodeling or master plan;

talk to those club managers and

members in leadership positions).

2. Have your president or general

manager contact the local and/or

national chapter of the Club Managers

Association of America (CMAA).

3. Visit the ASGCA website

(

www.asgca.org

), where members

are listed alphabetically and by

geography. ASGCA members

have the experience and problem-

solving skills to assist with golf

course questions.

4. Have director of golf and/or golf

professional contact other pros

who have had their facilities

remodeled.

Brian Idle, President, Peacock+Lewis

Architects and Planners, LLC

Brian Idle is President of Peacock +

Lewis Architects and Planners, LLC,

an ASGCA Leadership Partner. Head-

quartered in North Palm Beach, Florida,

Peacock + Lewis can be contacted at

(561) 626-9704 or

www.peacockandlewis.com

Peacock + Lewis have worked

with numerous golf clubs on

their master plans, including

Muirfield Village in Ohio