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T
HE
S
YRIAN
G
OVERNMENT
has been keeping pace with
modern developments and scientific inventions in the
world of information and communications technology
(ICT), and the country has made considerable efforts in recent
years to improve its participation in the global ICT market. Syria’s
telecom infrastructure, from voice and data telephone systems to
the Internet, has undergone extensive development and modern-
ization in order to increase accessibility and improve Syria’s
competitiveness in the global market place.
The Syrian Telecom Establishment (STE) is the main provider
of ICT services to the population across Syria, in rural and urban
areas, and in industrialized cities. Under the supervision of the
Syrian Ministry of Telecommunications and Technology, STE is
working to build, develop and expand telecommunications, data
and Internet infrastructure countrywide.
STE is working to achieve a number of specific goals. Public
Switched Telephone Network (PSTN) penetration currently stands
at 15 per cent of the population, and STE intends to raise this to
22 per cent. Mobile phone network penetration, currently at 14
per cent, will be doubled to 28 per cent. But the most ambitious
target is that of increasing Syria’s Internet and data infrastructure
penetration from one per cent to 12 per cent.
Partnerships with the private sector are crucial to these projects,
and to the establishment of an ICT industry in Syria. Private sector
companies manufacture and supply computing equipment to the
market. Whereas currently, STE and the Syrian Computer Society
are the two main Internet service providers (ISP) in Syria, private
sector companies will soon join them in Internet service provi-
sion. Internet access notes have been established in tourist areas,
and intranet Local and Wide Area Networks (LAN and WAN)
have been set up at government premises and in universities. A
further, ongoing project is to connect the census offices that
provide Syria’s Ministry for the Interior with all data relating to
the personal status of its citizens.
ICT drives development
The ICT industry is helping to shape the development plan for
Syria, especially when it comes to the youth and children. Many
schools at different levels have been connected to the Internet
networks, and Internet applications, or e-applications, have begun
to have a real impact on different sectors in Syria, including the
economic, social, cultural, commercial and health sectors.
The adoption of ICT across Syria is varied and widespread.
Many sectors have now started to use e-applications such as e-
IT industry progress in Syria and
the road to the Information Society
Syrian Telecom Establishment
E-Government applications - E-payment