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e-workplace:

With real broadband, distance no longer hampers your work.

Geographies and boundaries have become inconsequential as

voice and data are transferred in real time between computing

devices. Collaboration at work has taken on a new meaning.

With video conferencing, it makes no difference whether your

colleague sits in the cubicle next to you or thousands of miles

away.

e-transactions:

Now that one can buy railway and airline tickets, pay bills, and

conduct bank transactions from any desktop, laptop or handset,

standing in a queue for hours has become a thing of the past for

many Indians.

e-healthcare:

With real broadband, a new generation of online healthcare deliv-

ery system is now available that can provide new dimensions to

existing medical services and open up new areas of medical

services that were hitherto non-existent. Medical expertise is no

longer confined by geography. Even an ordinary Indian now has

access to the best global medical advice and treatment on a real

time basis, something that has until now been a preserve of only

a few.

Medical records and documents can be digitally sent across

thousands of miles in a flash, as well. This is sure to redefine the

logistics of medical care.

Reliance Infocomm’s recent tie-up with Apollo Group of

Hospitals is a case in point. The arrangement enables the group

to make its healthcare available to millions of ordinary Indians

through Reliance WebWorld’s 241 outlets across India using

videoconferencing. Apollo Hospitals is synonymous with the best

in healthcare in India.

e-entertainment:

Reliance Infocomm offers, or is close to offering, next generation

interactive televisions, digital cinema, and e-homes. Services

like Netway are set to redefine home entertainment and bring

distance learning, remote health care, e-governance, smart home

controls, video-on-demand and numerous other digital appli-

cations into millions of Indian homes.

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Interactive television

services like this enable users to, for example, ‘pause’ live tele-

vision. Reliance has patented a remote control that for the

set-top box, whose functions include a VoIP telephone handset,

Karaoke microphone and keypad for surfing the Internet or

typing e-mails.

Netway also ushers in the convergence of television and

Internet. Users will be able to surf the web at super speed and

compose e-mails on their television. Other features include access

to a wealth of information, from travel guides, quizzes and health

and fitness information, to documentaries on various topics.

Services like these provide a gateway to a new digital way of life

for Indians.

e-markets:

Mobile technologies enable users to buy and sell products in

real time, anywhere in India, and to get the best value for their

products and services from far and near. Mobile phone users,

especially traders, are reaping rich economic benefits because of

reduced traveling and faster decision making. Using his mobile

phone, a fisherman in Kerala State, still fishing in deep seas,

can find out which market will offer him the best price. Likewise

a fruit merchant in Mumbai can keep a tab on alphonso (a type

of premium mango) yield in far away Konkan. There are many

such examples of small traders benefiting from the mobile revo-

lution.

BPO:

Workers can communicate with clients abroad from anywhere in

India. Industries like telemarketing, medical transcription, back

office accounting, legal research and animation are gaining

momentum over the digital infrastructure across the country.

Localization of this industry is no longer confined to metro cities.

It is now moving to smaller cities where low cost, quality

manpower is available in abundance. This is helping to extend

ubiquitous job opportunities across the country.

e-governance:

Local, state, and central governments and citizens can use pan-

nation and high-capacity networks like Reliance’s for

e-governance. People can use it to check their land record from

home without having to go to the local government office.

Likewise, they can lodge a complaint and also get a response from

a distance. The model can be replicated at other levels of govern-

ment too.

Lower costs for accessibility

Analysts say that the success of the mobile multimedia revo-

lution is as much due to companies’ ability to lower the cost

of owning and operating a mobile phone as it is to a far-reach-

ing vision. On the cost front, service providers owe their success

to economies of scale and the innovative bundling of handsets

and tariff. Reliance Infocomm was able to take advantage of

these factors to reduce the entry cost and help open up this

vast new market.

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We are now working overtime to connect

400,000 villages and 5,700 cities and towns by December

2005, and we expect the benefits of the Internet revolution to

permeate deeper into rural India, bridging the urban and rural

digital divide.

News

• Over 200 content partners and over 10,000 content items

• Over 15,000 individual and corporate registered application

developers

• Over 250 applications & 64 games live on ‘R World’

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