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supplies to the Ministry of Social Welfare, Relief and Resettlement
and UNICEF in Myanmar. At the same time, Mercy Relief sourced for
and built a network of partners on the ground, including the
Adventist Development and Relief Agency (ADRA) and Singaporean
businesspersons based in Myanmar, all of whom possessed reliable
communication links with the local authorities and were already
supporting the acute relief efforts in the delta region.
Mercy Relief only managed to deploy its personnel out of Yangon
two weeks after the disaster, through the agreement made between
the Foreign Offices of Singapore and Myanmar. ADRA is an excellent
example – its engagements during peacetime, executing develop-
ment work in the rural areas, gave it almost unlimited access to
Ground Zero and even allowed it to act as a conduit for other foreign
and local non-governmental organizations (NGOs) going into rural
Myanmar. Working with ADRA allowed Mercy Relief’s staff, volun-
teers, resources and equipment access to the delta region. Mercy
Relief was able to latch on to these partners to effect disaster relief
in the unique situation that Myanmar posed to all relief agencies.
Case study: Wenchuan earthquake – China, May 2008
The Wenchuan earthquake took place nine days after Cyclone Nargis
landed on the Ayeyawaddy delta. Although China was geographi-
cally further from Singapore than Myanmar, Mercy Relief’s response
team to Sichuan was at Ground Zero on the fourth day after the
quake, a week before its first relief team to Myanmar got out of
Yangon. The reason: Mercy Relief had an existing and sound network
and goodwill with the local Chinese authorities and NGOs, estab-
lished through its staff who had implemented development projects
in various parts of China. The sustained peacetime engagement and
cooperation allowed Mercy Relief to effect timely assis-
tance, with the assured warmth and confidence of the
local authorities and partners.
Case study: Indian Ocean tsunami – Aceh and
North Sumatra, December 2004
In the aftermath of the 2004 Indian Ocean tsunami,
despite the challenging terrains of Aceh, Mercy Relief
was able to secure early access into Meulaboh and Banda
Aceh in the first week of the disaster. Medan (North
Sumatra) was the main launching pad for international
aid into Aceh, with rotary-wing aircrafts forming an air-
bridge between Medan and the other parts of Aceh. The
substantial history and goodwill shared by Mercy Relief
and the North Sumatran Government (in particular the
governor himself), through consistent engagements and
joint projects on poverty reduction in and around
Medan, gave the former priority and easy access to the
air assets.. As such, Mercy Relief was not only able to
provide timely and effective penetration into the remote
affected areas in Aceh, but also helped pave the way for
many other NGOs to set up their bases in Meulaboh.
The timely intervention, together with other foreign
NGOs and militaries, helped eliminated the risk of a
secondary disaster such as an epidemic.
Lessons learned
Bureaucracy, while necessary, is machinery that moves
too slowly and, more often than not, may prove a stum-
Sichuan: goodwill gets better - Having worked closely during the acute phase, the partners launched the reconstruction of two schools in Ziyang. From left: Shi Qian
(Ziyang Foundation for Poverty Alleviation); Gerry D’Silva (Hong Leong Group Singapore); Chia Hui Yong and Hassan Ahmad (Mercy Relief), Jiang Shi Lin (Deputy
Mayor, Zhiyang Prefecture)




